Les Giblin's Skill with People

The Art of Dealing With People

Master the essential skills for success and happiness in all areas of life.
The Art of Dealing With People

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About This Book

What is the one quality that all successful people have in common?

They have mastered the art of dealing with people!

Let this book show you how to:

  • Achieve your goals
  • Handle the human ego
  • Become a master conversationalist
  • Make others feel good about themselves
  • And much more!

Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible!

Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.

Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you.

Table of Contents

  1. Thinking Creatively About Human Relations
  2. Understanding The Human Ego
  3. Making People Feel Important
  4. Controlling the Actions and Attitudes of Others
  5. Creating a Good Impression
  6. Developing an Attractive Personality
  1. Learning to Communicate Effectively
  2. Listening
  3. Convincing Others
  4. Giving Praise
  5. Criticizing Without Offending

Excerpt from Chapter 1

Thinking Creatively About Human Relationships

All of us want two things out of life: Success and Happiness

All of us are different. Your idea of success may be different from mine. But there is one big factor which all of us must learn to deal with if we are to be successful and happy. The one common denominator to all success and happiness is other people.

Various scientific studies have proven that if you learn how to deal with other people, you will have gone 85% of the way down the road to success in any business, occupation, or profession, and about 99% of the way to personal happiness.

Merely getting along isn't the answer. What counts is a way to deal with people that will bring us personal satisfaction and, at the same time, not trample on others' egos. Human relations is the science of dealing with people in such a way that our egos and their egos remain intact. And this is the only method of getting along with people that ever results in any real success or satisfaction.

The reason 90% of people fail in life is a failure to deal successfully with people.

Look around you. Are the most successful people those with the most brains, the most skills? Are the people who are the happiest and get the most fun out of life so much smarter than the other people you know? If you will stop and think a moment, the chances are that you will say that the people you know who are the most successful, and enjoy life the most, are those who "have a way" with people.

Your Personality Problems

Your personality problems are your problems with other people. There are millions of people today who are self-conscious, shy, and ill-at-ease in social situations. They feel inferior and never realize that their real problem is a human relations problem. It never seems to get across to them that their failure as a personality is a failure in learning to deal successfully with people.

There are almost as many who, at least on the surface, seem to be the very opposite of the shy, retiring type. They appear to be self-assured. They are "bossy" and dominate in any social situation they are in, whether it is the home, the office, or the club. Yet they, too, realize that something is missing. They wonder why their employees or their families do not appreciate them. They wonder why people do not cooperate more willingly; why it is necessary to continually force people into line.

And, most of all, they realize in their more candid moments, that the people they are most anxious to impress never really give them the approval and acceptance they crave. They attempt to force cooperation, loyalty and friendships; to push people to produce for them. But, the one thing they cannot force is the thing they want the most: they cannot force people to like them. They never really get what they want because they have never mastered the art of dealing with people.

Whether we like it or not, people... Read the rest of this chapter in the book!

Praise from Industry Leaders

"Very much down-to-earth and written in language everyone can understand."

- Charles G. Nichols

Former Director, US Chamber of Commerce
Past President, National Dry Goods Association

"Excellent. Effective...particularly for guys on the way up."

- Arthur H. ("Red") Motley

President, Parade Publications

"Can be described in one word - 'terrific'. No one can leaf through it and read any paragraph in any chapter without benefiting."

- Frank C. Cleary

Retired VP, Warner Lambert International

"A down-to-earth book on human relations that is based on how people do respond rather than how they should respond."

- Kenneth McFarland

Educational Consultant, General Motors Corp.

"It would take several lifetimes to acquire by experience the knowledge of human relations that is so palatably presented here."

- Charles A. Cerami

Special Assistant to the VP, Austenal Laboratories, Inc.

"I thought I knew a lot of the answers - but I learned many more. From time to time I intend to pick up this book and take a 'refresher course' in the art of getting along with people."

- Judge Jacob M. Braude

The Municipal Court of Chicago

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