Les Giblin's Skill with People

First Impressions: The 7-Second Rule That Changes Everything

First Impressions: The 7-Second Rule That Changes Everything

Research consistently shows that people form their first impression of you within seven seconds of meeting you. That's barely enough time to say hello and shake hands. Yet in those fleeting moments, others are making snap judgments about your competence, trustworthiness, and likability.

The Power of the Opening Moment

Les Giblin understood this fundamental truth decades before modern psychology confirmed it. He taught that the opening moments of any interaction set the tone for everything that follows. Miss this opportunity, and you'll spend the rest of your time trying to overcome a negative first impression.

Three Elements That Matter Most

According to Giblin's research and experience, three elements dominate those critical first seconds:

1. Your Physical Presence
Stand tall, make eye contact, and offer a firm handshake. Your body language speaks volumes before you utter a single word.

2. Your Genuine Smile
A authentic smile—one that reaches your eyes—immediately puts others at ease and signals approachability.

3. Your Focused Attention
Give the other person your complete, undivided attention. Put away your phone, turn your body toward them, and show through your posture that they matter.

The Name Game

One of Giblin's most powerful techniques is the immediate use of someone's name. When you meet someone, repeat their name back to them: "Nice to meet you, Sarah." Then use it naturally once or twice more in the first minute of conversation.

Why does this work? Because a person's name is, to them, the sweetest sound in any language. Using it shows respect and helps you remember it—solving two problems at once.

Recovery Is Possible

What if you've already made a poor first impression? Giblin believed in the power of the "second first impression." Acknowledge the awkward start with humor or honesty, then reset the interaction with renewed energy and attention.

Practice Makes Permanent

The good news is that making great first impressions is a skill you can develop. Practice these techniques with everyone you meet—from the barista to the CEO. The more you do it, the more natural it becomes.

Remember: You never get a second chance to make a first impression, but you always have the opportunity to make your next first impression count.

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